Giving and receiving good information is essential to your business. SceneAccess takes care of the details for you so you can request, track, and store critical claim information.

Connections
Simplify your communication with information providers. SceneAccess has developed relationships with information providers so it is easier to connect you to your reports. Request an insurance score report, fire report, police report, or any other report you want and have it transmitted securely right to the claim folder to which it belongs.

Emails
Effective customer service begins with communication. To keep your customers informed of the status of their claims, SceneAccess can securely display the photos and selected associated documents to your insureds leaving you free to tend to your business. You can also leverage this functionality to assist with subrogation procedures.

Action Diary
Don’t waste anymore time looking for phone numbers or waiting on hold. SceneAccess keeps you in contact with the parties associated to the claim. Can’t remember if you sent that message to the appraiser? Don’t worry, just look it up. SceneAccess keeps a permanent log of all communications sent through the system attached to the claim folder for your records.