Deploying and driving the adoption of new technology can be a challenge. Often, adjustments are necessary to align additional systems and tools with your current business processes, requirements and strategies. Legacy systems will likely need to be integrated or replaced…users will need to undergo training…unanticipated issues may crop up.

There are many levels to address during a technology migration. We can help. Our experienced business analysts will partner with your staff to create an implementation plan which addresses the critical issues--allowing you to see results from day one.

Process analysis
SGI can provide an analysis of your current claims or inspection processes. Our business analysts will estimate expected performance gains based on input from your current operations and present an ROI analysis to your organization. The analysis can be used to establish both a business case for such an investment and a benchmark for tracking progress during deployment.

Project management
SGI business analysts are responsible for the SceneAccess implementation. The process requires coordinating client resources, the SGI development team and third party service providers. Our project managers bring years of expertise in Scene Access deployments to help you manage the complexities.

Set-up and configuration
Key data such as user information, partner information, etc. must be loaded before you go live. Configuration settings will be modified to reflect your unique business model. SGI works to establish an operational solution rapidly, which fits your needs.

Training
Adoption of new tools requires experts who can teach others how to use the technology. You will be able to maintain almost every aspect of SceneAccess through a web-based interface with brief training. We provide detailed training sessions that are customized for your particular workflow. These sessions feature “train-the-trainer” classes to enable an administrator to support the many business users in each organization.